entreQuest typically begins each one of its business engagements with a thorough evaluation of the entire company.  In all, we have conducted more than 200 assessments, interviewed thousands of professionals, and amassed survey data from nearly 10,000 professionals on their employee experience and their company’s client experience.

entreQuest assessments offer a platform for progress . The purpose of the assessment is to determine what aspects of the company are functioning at a high-level and which need to be improved for the overall goal of building a stronger, more successful business.

While most corporate evaluations typically take three months from start to finish and only provide their clients with high-level numbers and statistics; eQ’s evaluation is just the beginning of our assessment process. Once the survey is complete, we not only present our clients with the data results, but we carefully review and analyze it together and develop a roadmap that defines the strategy and focus for our clients moving forward.

  • eQ makes it personal. We don’t just use software to complete our interviews; instead we gather additional information by personally interviewing our clients’ team members telephonically.
  • eQ delves down into underlying issues. We don’t simply note concerns lying at the surface, we dig deeper to find the reason and develop solutions to help.
  • eQ covers the company as a whole. We don’t limit our interviews and surveys to just the sales team or just the executives; instead we involve all client-facing members of the company because we understand that it’s not just the sales team that determines the client experience.
  • eQ delivers long-term value. We don’t stop once the data is collected, we clarify the data and prioritize the necessary actions to move forward and build a stronger, more successful business.